FAQs

Yes, cut off times for Half Marathon here and 10km Fun Run/Walk  here.
Other people can register you on your behalf. You will however be required to electronically sign a waiver. You will receive an email to the address which was entered at the time of entry with the link to the waiver which must be signed electronically.
Yes, you may collect a race pack for another person but you must present their confirmation email at time of collection.

Entries to the J2J are non-refundable.

If you took out Booking Protect Insurance at the time of purchase you may be able to make a claim. To lodge a claim you will need to contact Booking Protect directly. Lodge a claim here.

If you're unsure if you took out Booking Protect Insurance, please contact Active to find out. 

Prams are permitted in all events except the Half Marathon. Prams must start at the back of the race to ensure everyone’s safety.
Although we do not recommend running with headphones, we do allow the use of these whilst participating. If you choose to wear headphones, please ensure the volume is at a reasonable level so that you are able to hear instruction from course officials. Failure to follow instruction on course will result in automatic disqualification.
Due to stock levels, singlets cannot be swapped on race weekend. Singlet size can be swapped prior to June 30 & submitted via email to info@j2j.com.au. Please note this is dependent on size availability.

Yes. If you would like to transfer your race registration to another person for the 2018 Jetty 2 Jetty Fun Run, this can be completed by contacting our Registrations Director at info@j2j.com.au. Please include in your email your full name and the race you are currently registered for. Your registration for the race will then be cancelled and you will be sent a unique code for a free registration that can be passed on to the person you are transferring your registration to. At this point, they will need to register for the race, using the unique code at the payment page to receive their free entry. Only one transfer per original entry is permitted. Transfers are subject to availability in the selected race and must be processed before 3pm Saturday 21st July.
NO RACE DAY TRANSFERS.

Yes. If you would like to transfer to a different distance for the 2018 Jetty 2 Jetty Fun Run, this can be completed by contacting our Registrations Director at info@j2j.com.au. Please include in this email your full name and which race you would like to transfer to. If you are transferring up in distance, please include in the email your permission to charge the credit card attached to your original registration for the difference in fee between the original entry fee and the current cost of the relevant race. If you are transferring down in distance, there are no refunds for the changes. Only one transfer per original entry is permitted. Transfers to other distances are subject to availability in the selected race and must be processed before Wednesday 18th July.
NO RACE DAY TRANSFERS

Yes, you are welcome to walk however please note that there are cut off times for each event.
Children 3 years and under, being pushed in a pram and accompanied by a registered adult do not need to register to participate in the Jetty 2 Jetty Fun Run. However, registrants with prams must start at the very back of the running field. Any child participating in the Jetty 2 Jetty by either walking or running must be registered in the event to participate.
Yes, a sizing chart is available HERE & subject to size availability.
Yes, you will receive an automated confirmation of your entry upon successfully registering. You will then receive another confirmation email within race week detailing your race number for the event and the important race briefing for your event.
J2J utilises electronic timing chips which are affixed to your race number. Your personal race time (or net time) will be recorded as you cross the timing mats on the start line and will finish when you cross the finish line mats at the end. Your official time for age category placing is based on your gun time and does not take into account your net time. Check the last three years of electronic time records!
Entry fee rates are calculated on the registration date, race event and age. For more information click here.
You may have entered your email incorrectly or the automated confirmation may have been filtered to your junk mail. You can also send an email to info@j2j.com.au requesting for another confirmation email to be sent to you. When collecting your race pack, please bring with you your personal identification so we can issue you with your race pack.
Event photography will be provided by Post Race Photography and available for purchase online after the race. All purchases will support Headspace Redcliffe.
Cash prizes are offered to the first three finishing male and female in the Half Marathon and 10km
In the event of a storm, or inclement weather, the J2J will be cancelled to ensure the safety of all participants. Please visit our refund policy in the unlikely event that the J2J is cancelled
Endura and water will be available on course.
Each entrant will receive a finishers-medallion, either a Jetty 2 Jetty Singlet (Half Marathon and 10km events only) or Jetty 2 Jetty Cap (5km and 3km events only), online finisher’s certificate, individual results and access to aid stations and medical services.
Limited parking is available at Apex Park and Crockatt Park, Woody Point. Additionally, limited street parking is available close to the race precinct, but please be aware of parking signs as traffic police will be issuing tickets for any infringements.
It is recommended that you arrive at least 60 minutes prior to your event.
Jetty 2 Jetty Fun Run will be held on Sunday, 22 July 2018.
Entrants will be able to leave their personal items in the “baggage tent” while participating in an event. We recommend that you leave all valuables at home. Items are left in the Baggage Tent at your own risk. J2J does not take any responsibility for any items.
No, you must collect your race pack during the designated race pack collection times. You can collect your pack on race day (this is not recommended) but must be collected at least 15 minutes before your event. For collection info click here.