FAQs

FAQs

2021 Jetty 2 Jetty Fun Run Race Brief

Where can I learn everything there is to know about the 2021 Jetty 2 Jetty Fun Run?

We encourage all participants to download and read the race brief before race day. DOWNLOAD RACE BRIEF.

COVID-19 QUESTIONS

Will this event been cancelled due to COVID-19?

At this stage the Jetty 2 Jetty Fun Run is scheduled to proceed. We will keep to the advice from Queensland Health and communicate any updates. Please note: Registrants will be contacted individually with any updates.

Registration and Transfers

How much is registration?

Entry fee rates are calculated on the registration date, race event and age.

The entry fees are available in each race distance:

Half Marathon

10km Fun Run/Walk

10k Wheelchair Race

5km Fun Run/Walk

3km Fun Run/Walk

What is included in my registration fee?

Included in your 2021 registration fees for all race goers is a finishers medallion. If you are registering for the 21km (Half Marathon) or the 10km, included in your registration fees is also a Jetty 2 Jetty 2021 branded race singlet. If you're registered in the 5km or 3 km race you will receive a Jetty 2 Jetty 2021 race cap.

Can a friend or relative enter me on my behalf?

Other people can register you on your behalf. Each individual will however be required to electronically sign a waiver. You will receive an email to the address which was entered at the time of entry with the link to the waiver which must be signed electronically.

Can I transfer my registration to another person?

Yes. If you would like to transfer your race registration to another person for the 2021 Jetty 2 Jetty Fun Run, this can be completed by contacting our Registrations Director at info@j2j.com.au.

In your email please list your full name and the race you are currently registered for, the full name of the person you wish to transfer your entry to and their email address. Once received, your registration will then be cancelled and you will be sent a unique code to the value of the entry fee you paid.

You can then pass this discount on to the person you are transferring your registration to. If there is any difference in the fees between those at the time of the new entry and the discount code value, this will have to be paid by the new entrant.

For example, if you paid $50 for your entry, you will be issued with a unique discount code for $50 which you pass on to your friend. They then go online to enter as normal and at the check out, input the discount. If the entry fee for the race is now $70, they will be required to pay the difference of $20.

Only one transfer per original entry is permitted. All transfers are strictly subject to availability and must be processed before 3pm Thursday 15th July 2021. If a race sells out between the time of issuing the discount and the new person entering, they will have to choose another race distance to enter.

NO RACE DAY TRANSFERS.

Can I transfer to another race?

Yes. If you would like to transfer to a different distance for the 2021 Jetty 2 Jetty Fun Run, this can be completed by contacting our Registrations Director at info@j2j.com.au. Please include in this email your full name and which race you would like to transfer to.

If you are transferring up in distance, please include in the email your permission to charge the credit card and the CVV number on your credit card (3 digit number on the back of the card) used in your original registration for the difference in fee between the original entry fee and the current cost of the relevant race. If you are transferring down in distance, there are no refunds for the changes.

Only one transfer per original entry is permitted.

Transfers to other distances are subject to availability in the selected race and must be processed before 3pm Thursday 15th July 2021.

NO RACE DAY TRANSFERS

Do I receive a confirmation email?

Yes, you will receive an automated confirmation of your entry upon successfully registering. You will then receive another confirmation email within race week detailing your race number for the event and the important race briefing for your event.

I haven’t received a confirmation email, what do I do?

You may have entered your email incorrectly or the automated confirmation may have been filtered to your junk mail. Please email info@j2j.com.au requesting for another confirmation email to be sent to you. When collecting your race pack, please bring with you your personal identification so we can issue you with your race pack.

Can young children run/walk for free??

Children 3 years and under, being pushed in a pram and accompanied by a registered adult do not need to register to participate in the Jetty 2 Jetty Fun Run. However, registrants with prams must start at the very back of the running field.

Any child participating in the Jetty 2 Jetty by either walking or running must be registered in the event to participate.

Personalised Race Bibs

Register before 24th June 2021 to receive a personalised race bib. Personalisation can be done during registration.

Race Packs

Can I collect a race pack for another person?

Yes, you may collect a race pack for another person but you must present their confirmation email at time of collection.

Will my race pack be mailed to me?

No, you must collect your race pack during the designated race pack collection times.

Before Race Day Pack Pick Up

Collect your race pack Before Race Day for a chance to win a $150 rebel voucher (Three to be won)!

Venue: rebel North Lakes

Address: Level 2, Westfield North Lakes, North Lakes Drive, North Lakes

Dates/Times:

Thursday, 15 July, 9am to 8pm

Friday, 16 July, 9am to 5pm

Saturday, 17 July, 9am to 3pm

Race Day Pick up

Venue: J2J Registration Tent, Pelican Park, Clontarf

Sunday, 18 July, 5:00am until 15 minutes before race start.

You can collect your pack on race day (this is not recommended) but must be collected at least 15 minutes before your event.

Race Day

What parking is available on race day?

Limited parking is available at Pelican Park, Clontarf. Additionally, limited street parking is available close to the race precinct, but please be aware of parking signs as traffic police will be issuing tickets for any infringements.

Accessible parking is located near the Clontarf Visitor Information Centre. Please refer to below section for more accessibility information.

Please note parking restrictions will be in place surrounding the event site to maintain safe access to all properties. Infringement Notices will apply for failure to follow parking restrictions

When do the races start and when should I be there?

It is recommended that you arrive at least 60 minutes prior to your event.

You can find the race start times under each of the race pages here.

Where do I leave my belongings?

Entrants will be able to leave their personal items in the “baggage tent” while participating in an event. We recommend that you leave all valuables at home. Items are left in the Baggage Tent at your own risk. J2J does not take any responsibility for any items.

What hydration is available on the course?

Endura and water will be available on course.

Can I run with a pram?

Prams are permitted in all events except the Half Marathon and the 10km Wheelchair Race. Prams must start at the back of the race to ensure everyone’s safety.

Can I run with headphones?

Although we do not recommend running with headphones, we do allow the use of these whilst participating. If you choose to wear headphones, please ensure the volume is at a reasonable level so that you are able to hear instruction from course officials. Failure to follow instruction on course will result in automatic disqualification.

Are there cut off times?

Yes, there are cut off times for all distances, click on the race distance to find out the cut off time:

Half Marathon

10km Fun Run/Walk

10km Wheelchair Race

5km Fun Run/Walk

3km Fun Run/Walk

Can I walk?

Yes, you are welcome to walk however please note that there are cut off times for each event.

Find the cut off times in the race pages below:

Half Marathon

10km Fun Run/Walk

5km Fun Run/Walk

3km Fun Run/Walk

Are there any road closures in the area?

On Sunday 18th July 2021 road closures will be in place from 4am up to and including 11am. This is to cater for the annual Jetty 2 Jetty Fun Run. The road closures are as follows:

Hornibrook Esplanade
Full closure on the western lane from Oxley Avenue to the Visitor Information Centre (VIC) at Pelican Park. The Eastbound lane remain open, with detours are in place

Hornibrook Esplanade
Full closure in both directions from Victoria Avenue to Oxley Avenue

Oxley Avenue
Between Alfred Street and Woody Point Jetty

Woodcliffe Crescent (entire length)
Gayundah Esplanade (entire length)
Whytcliffe Parade (entire length)
Margate Parade (entire length)

Traffic control & Police will be in place to enforce closures.

Please note: The Pelican Park boat ramp will be open and operational throughout the event. Please ensure you tell the traffic marshal upon entry to the boat ramp that you are a boat ramp patron.

Where can I find accessible venues?

Visit www.accessibleaustralia.com.au for a list of accessible venues in the area.

Photography

Is there event photography?

Event photography will be provided by Post Race Photography and available for purchase online after the race. All purchases will support the nominated Charity.

Race Singlets

Do I get to choose the size of my singlet?

Yes, a sizing chart is available HERE & subject to size availability.

Can I swap my singlet on race weekend?

Due to stock levels, singlets cannot be swapped on race weekend. Singlet size can be swapped prior to June 30 & submitted via email to info@j2j.com.au. Please note this is dependent on size availability.

Weather

What happens if there is a storm?

In the event of a storm, or inclement weather, the J2J will be cancelled to ensure the safety of all participants. Please visit our refund policy in the unlikely event that the J2J is cancelled

Refunds

Can I get a refund?

Refunds will be permitted only until Sunday 18th April and will incur a $10 admin fee per registration, please email the Race Director at info@j2j.com.au to discuss.

After 18th April no refunds will be permitted, however if you took out Active Refund Insurance at the time of purchase you may be able to make a claim. To lodge a claim you will need to contact Active directly. Lodge a claim here.

If you're unsure if you took out Active Refund Insurance, please contact Active to find out.

Please note that if you cannot attend due to COVID-19 we can arrange a refund, or a rollover for next year's event. Refunds or rollovers will ONLY be awarded if the patron emails the info@j2j.com.au address by 3pm on Saturday 17 July.

Electronic Timing

Does J2J use electronic timing?

J2J utilises electronic timing chips which are affixed to your race number. Your personal race time (or net time) will be recorded as you cross the timing mats on the start line and will finish when you cross the finish line mats at the end. Your official time for age category placing is based on your gun time and does not take into account your net time.

Check the last three years of electronic time records.

Prize Money

Is there prize money?

Cash prizes are offered to the first three finishing male and female in the Half Marathon, 10km and 10km Wheelchair race. The prize money for each race can be found on the race pages.

Half Marathon

10km Run/Walk

10km Wheelchair

Runners Starter Pack competition

What are the terms and conditions for Runners Starter Pack competition?

Register in the 5km OR the Sesame Lane 3km before midnight on the 17th July 2021 to go into the draw to win a Runners Starter Pack.

Terms & Conditions

Accessibility

Information developed in consultation with Spinal Life Australia.

How will the GKS Law 10KM Wheelchair Race work?

The GKS Law Wheelchair 10km race will run in conjunction with the GKS Law 10km run/walk and start with a wave of elite wheelchair athletes.

Wheelchair athletes in this category must be 12 years or older and will need to compete using a recognised racing wheelchair only, as this event is conducted under Athletics Australia, World Para Athletics and World Athletics rules.

No mechanical gears are permitted on the chair. Hand cycles are not permitted.

Click here for the race information for each event, including details on waves and start times.


Do I have to compete in the GKS Law 10km Wheelchair event if I am using a wheelchair?

Entrants using a wheelchair can compete in the 3km, 5km or 10km events. However, to be eligible for prize money, entrants using a wheelchair must enter the GKS Law 10km Wheelchair event.

Please note: J2J recommends that entrants with mobility aids do not enter the 21km course because of the steepness of the course in parts. Previous entrants using mobility aids have indicated that the course is not able to be completed without assistance of a carer/supporter.

If you would like more information on this please email info@j2j.com.au

Where can I find accessible parking?

Accessible parking is located at the Clontarf Visitor Information Centre. Alternatively.

What mobility aids are accepted?

Mobility aids including manual wheelchairs, power wheelchairs and power assist devices are permitted in all events except the Half Marathon and the 10km Wheelchair Race. Hand cycles are not permitted.

Registrants using mobility aids, including manual wheelchairs, must start at the very back of the running field. However, experienced participants can choose to start with an earlier wave, based on their expected finish time. You can refer to the race information for each event for details on waves and start times, as well as age limits.

For the 10km Wheelchair Race, entrants are only permitted to use a recognised racing wheelchair as per above.

Will there be accessible toilets available at the event?

An accessible public toilet is located at Clontarf Visit Information Centre. There will also be accessible portaloos available onsite.

Where can I find accessible venues nearby?

Visit www.accessibleaustralia.com.au for a list of accessible venues in the area.

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